EFS Vividmax Lighting Warranty
2 (TWO) YEARS WARRANTY – Limited to original purchaser
EFS warrants its products against defects in workmanship and materials which have caused it to perform below its specifications for a period of 2 (TWO) years from the date of retail sale, limited to the original purchaser.
This warranty includes faults relating to moisture inside, LED fault / fail & powder coating
This warranty excludes normal wear and tear or loss of functionality due to the normal aging of the product (including, but not limited to, cosmetic changes / paint-fade due to environmental factors and exposure to sunlight).
EFS will replace or repair the product if it becomes defective during the warranty period, however the costs of labour, freight, removal / installation, and any other costs are not included. You will be required to pay for all expenses incurred in making or pursuing a warranty claim. The choice to repair or replace a product under warranty, is at the discretion of EFS.
Warranty conditions (will not qualify for warranty)
• Items which have been modified or not used for the purpose for which they are sold,
• Any item that has been involved in an accident (for example collision, road hazards),
• Lights that have been modified, or taken apart, resulting in product failure / compromising water-tight seal,
• Lights that have been incorrectly installed (including wiring), misused or neglected
• Lights that show general abuse, improper installation, or improper care
• Lights that have been repaired by an unauthorised service centre
• If the item was not purchased through our Authorised Australian dealer network
Additionally, this warranty will not apply to situations where the vehicle has been altered from the manufacturers specifications, instructions or manual. Or if the product purchased is not suitable for use on the vehicle.
Please check OE specifications before installing a Vividmax product to your vehicle. EFS 4x4 Accessories will not be liable for damages to product or vehicle due to incorrect fitment or wiring.
Caring for your lights:
Never use a harsh, corrosive or petroleum-based cleaner on any surface of this light; this may cause failure of the product, including damaging the water-tight seals. It may also cause changes to the lenses, resulting in reduction of light output
How to make a warranty claim:
Please contact your place of purchase (EFS Dealer) if you have any warranty concerns. Photos & descriptions may be required as this will assist in getting the warranty claim assessed in a timely manner. As all warranties are investigated individually on a case by case basis the supply of requested information will determine processing time.
EFS reserves the right to refuse any warranty deemed to be unreasonable or not within the limits of our product warranty terms and conditions.
EFS are not responsible for loss of time, loss of vehicle use or any damage caused by product failure. It is the responsibility of the owner/driver once a possible warranty is discovered to prevent further damage to other components and for the safety of themselves and others.
EFS Reserves the right to change the product design without notice. EFS shall have no obligation to upgrade or otherwise modify previously manufactured products